Updated 10 Nov 2026
About Plaxswap
Plaxswap is a crypto service with four products: a swap form, a self-custody wallet, a payment gateway and payment links. It is run by SAMZAL LLC.
Who runs it
- Company
- SAMZAL LLC
- Address
- 421 West Broadway, Council Bluffs, Iowa 51503, United States
- support@plaxswap.com
- Website
- plaxswap.com
What each product does with your coins
This differs by product, so it is worth knowing which one you are using.
- Swap form
- Decentralized and non-custodial. A third-party route (KyberSwap, 0x, LI.FI, Relay or NEAR Intents) carries out each swap, and the new coin goes straight to your wallet. There is one exception: a Relay deposit sent from an exchange, which Relay can't return there, comes to our wallet, and we send it back on request
- Plaxswap Wallet
- Non-custodial. Your recovery phrase is made and kept on your device, and we can't move your coins. Swaps in the wallet use decentralized routes
- Payment links
- The person paying can use any coin we support. The coins are swapped, and the full amount goes to the address you set
- Payment gateway
- Custodial. Confirmed payments are added to your merchant balance, and we hold those coins until you withdraw them to your own wallet
- Orders in the Plaxswap app and partner API
- You send coins to a Plaxswap deposit address, and we send the new coin to the address you gave
Where to check us
- Fees lists every fee, with worked examples.
- Reserves compares the coins we hold with the order payouts waiting to go out.
- Status shows the price feed, payouts and networks.
- Research publishes weekly numbers for orders: volume, refunds and how long payouts take.
- Compliance policy says where each product is open and what we check.
- Security explains how we protect the wallet and accounts.
Not connected to plaxswap.io
plaxswap.io is a separate project with a similar name: a DEX on Polygon with a token called PLAX. We don't own or run that site or its token. Our website is plaxswap.com.
Contact
Write to support@plaxswap.com or use the support form. You don't need an account for either. Logos, screenshots and facts for articles are in the press kit.